If some functionalities of NeetoRecord app is not working as expected. First make sure you are on the latest version of the app. To check the version, go to Settings -> About.
If under the version number you see NeetoRecord is up to date then you are on the latest version else please download the latest version from here.
Once you are on the latest version of the application then follow these steps.
Click on Settings.
Click on tab Clear cache.
Click on Quit.
Now start the NeetoRecord application and try again and see if the problem you were facing is gone or not.
If clearing cache and quitting and reopening still didn't fix the issue, Please send us a bug report by following this guide.
Unable to open the app.
If you are unable to open the app, Please follow below guide depends upon your operating system.
Mac
Right click on the NeetoRecord menu icon from the Menubar(Top right). First click on Clear cache. If that didn't work then Quit and reopen.
Windows
Right click on the NeetoRecord menu icon from the Taskbar(Bottom right). First click Clear cache. if that didn't work then Quit and reopen.
Linux
First clear cache by running the below command.
rm ~/.config/neeto-record/config.json
If that didn't work, force kill the app and open again
pkill -9 neeto-recordIf clear cache and quit and reopen still didn't fix the issue. Please send us a mail to [email protected].