Views calculation

When a user watches a video, it counts as 1 view. For the same user, any repeat views of that video within 48 hours will not increase the view count. It stays as 1 view. If the user watches the same video after the 48-hour window has passed, it will count as a new view (2 views total).

If you are watching your own video in a browser while you are logged into your account, it does not count as a view.

For example:

  • Oliver views a recording at 10:00 AM on Day 1. This view is recorded.

  • If Oliver attempts to view the same recording again within the next 48 hours (until 10:00 AM on Day 3), it will not be counted as a separate view.

  • After 48 hours have passed (from 10:00 AM on Day 1 to 09:59 AM on Day 3), Oliver can register another view for the same recording.

If you want to see how the recording page looks for viewers without counting a view in incognito mode, check this help article.